Shipping policy


  • Shipping procedures
    • The Order is delivered to the delivery address indicated by the Customer at the time of the Order.
    • Delivery is made via FUTURLOG/MPO Logistics for orders in Europe and in the UK and via Floship for orders made in the US.
  • Geographical areas concerned
    • We ship to the following countries: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom and United States.
  • Shipping times
    • France: 1 to 3 working days
    • UK & European Union (except France): 3 to 5 working days
    • US: 2 to 12 working days
    • The above-mentioned delivery times run from the date of the Order Confirmation.
    • In the event of a late delivery by NOERDEN that is not due to force majeure, the Customer may terminate the contract by registered letter with acknowledgement of receipt if, after instructing NOERDEN by the same means to deliver the Order within a reasonable additional period, delivery has not been made within that period, pursuant to the provisions of Article L.216-2 of the Consumer Code.