Any Questions?
Press and hold the center of the lid. The lid's LED indicator light will then flash white 4 times indicating that your smart bottle is turned ON.
To turn OFF the smart bottle, press and hold the center of the lid. The lid's LED indicator light will then flash white once indicating that your smart bottle is turned OFF.
Yes, you can! LIZ is designed to support all types of beverages, except milk.
However, please note that acidic and/or carbonated beverages can damage stainless steel over time. We recommend not to have those on a regular basis. If you do, please try not to keep them inside the bottle for too long and rinse/clean the bottle quickly after use.
Water & Bottle UV-Sterilization*
Hydration Reminders
Temperature Range LED Indicator (Cold / Warm / Hot)
Low Battery Warning
*LIZ kills 99.9% of bacteria and viruses.
When the power is ON, tap the lid once to check the temperature range.
- If the beverage temperature is above 60°C/140°F the light will be red.
- When the beverage temperature is between 36.5 and 60°C / 98°F to 140°F the light will be yellow.
- The light will be blue when the beverage temperature is below 36.5°C/98°F.
Note: When the beverage temperature is above 60°C/140°F, the hydration reminder is automatically turned OFF.
Every 2 hours, the smart lid's light will flash the color of the corresponding temperature (blue or yellow) to remind you to hydrate.
The 2 hour-timer resets when you stop interacting with the lid, meaning opening or tapping it for UV-sterilization or temperature check.
Note: When the beverage temperature is above 60°C/140°F, the hydration reminder is automatically turned OFF.
LIZ's double walled, vacuum insulation keeps beverages cold for up to 24 hours and hot for up to 12 hours.
It’s easy, please make sure not to fill above the inner ring. The volume capacity has been calculated up to this limit: 350ml (12oz) for the smaller bottle and 480ml (16oz) for the bigger one.
UV-sterilization is the process of destroying harmful bacteria and potential viruses that can amass in bottles and become harmful to your health. LIZ uses a 278 nanometer UV-C light which breaks down the DNA of such bacteria and viruses, rendering them harmless. Notes: - The sterilization system is not compatible with dark colored liquids since the UV-C light cannot penetrate dark beverages, thus we only recommend sterilizing water. - If the water temperature is over 60°C/140°F the UV function will not work. The lid's indicator light will flash red to indicate the temperature is too high for sterilization.
UV-sterilization works for water (and sterilizes the bottle itself if no liquids are inside). The sterilization system is not compatible with dark colored and cloudy liquids since the UV-C light cannot penetrate these types of beverages, thus we only recommend sterilizing clear water.
UV-sterilization works for water (and also sterilizes the bottle itself if no liquids are inside). You should always make sure the source of water is safe before consumption. For instance, the lake or stream water could be sterilized, but it doesn't mean the water would be drinkable. The UV-sterilization kills viruses & bacteria, but doesn't remove any other potential substances inside the water like a filtration system does (such as heavy metals or fluoride).
No, it does not as it's not equipped with a filter. However, LIZ does destroy 99.9% of harmful bacteria and viruses via UV-C light sterilization.
Water sterilization kills viruses & bacteria whereas filtering water removes other substances such as heavy metals or fluoride.
LIZ completes the UV sterilization process in less than five minutes.
No, it does not.
It can happen that the UV Sterilization function is turned off for safety reasons.
If your LIZ flashes red 4 times when you double-tap the lid, please take off the lid and put it aside for 10 minutes. After doing so, put the lid back on and try again.
You can use the UV sterilization function before using your LIZ, to make sure it's fresh and ready for you. Please note that the sterilization process does not extend to the bottle's rim nor the outer surface of the bottle, so you should clean these parts before use.
As for the bottle, if you only use it for water, rinsing it should be enough.
However, if you use it with other beverages (tainted or sweetened ones for instance), you will need to clean the bottle to remove the stains and deposits.
Yes, they are listed in the safety statement in the packaging (usage, UV-sterilization, care, battery, temperature, repairing, choking hazard, etc).
The Low Battery Reminder will inform you when the bottle needs to be charged.
When the battery power is below 5%, every time you touch the lid, a red light will flash rapidly. This indicates the battery is low and all functions will be turned OFF until charged. The smart functions will be resumed after charging.
LIZ bottles are rechargable and come with a magnetic USB cable. Insert the charging cable dock into the lid's charging port to charge the bottle. A red light will flash slowly during charging. When fully charged, the light will turn white.
Notes:
- The charging cable is not waterproof. Please do not use the charger near liquid, such as (and not limited to) in a bathtub, basin, sink, laundry tub, or swimming pool.
- UV sterilization cannot be turned on during charging.
It takes about 2 hours.
LIZ has a rechargeable lithium battery that can last for an average of 1 month with one UV sterilization per day. It might be more or less depending on individual usage.
No, all the smart functions will be disabled while LIZ is charging.
You don't have to. However, we recommend to charge the lid while it's screwed onto the bottle.
The reason you are experiencing this is that the UV-sterilization function was turned off for safety reasons. This could be one of two reasons.
1. Your bottle was overfilled. If so, you can simply pour out some liquid so it is below the maximum capacity, and shake off any excess water on the inner part of the lid.
We recommend allowing the lid to dry off before using the UV-sterilization again. (This may also happen soon after hand washing the lid. If so, the same solution applies).
2. Your smart lid was out of battery and requires a simple calibration. Don't worry! You won't need to do this after every charge!
To re-calibrate, please open the lid and set it aside for 10 minutes. After 10 minutes, you can close the lid onto the bottle and the UV-sterilization will work normally again.
This is the Low Battery Reminder, informing you that the bottle needs to be charged.
LIZ will flash red 8 times when the battery power is below 5%.
Please note that all functions will be turned OFF until the battery is charged again. The smart functions will be resumed after charging.
There are 2 sizes of LIZ Bottles: 350ml/ 12oz and 480ml/16oz. Here are the bottle dimensions:
- 350ml Bottle: 74*194mm/2.9*7.6in
- 480ml Bottle: 74*250mm/2.9*9.8in
LIZ is made from high-quality and long-lasting materials. It has a vacuum insulated stainless steel casing to ensure both hot and cold liquids retain their temperature (heat up to 8h, cold up to 24h). LIZ's smart lid is made of top-quality food grade BPA-free plastic.
Hybrid smartwatches are the combination of a regular mechanical watch and a smartwatch: they look like traditional watches but feature smart technology.
Although they are smartphone-connected like smartwatches, they don’t have a touchscreen. Hybrid smartwatches usually offer fitness tracking, vibration notifications and some other features that vary from one brand/model to the other.
Our customers aspire to or have an active healthy lifestyle. Our hybrid smartwatches were designed to help them track their activity and achieve their health and fitness goals, without the additional burdens that come with a common smartwatch, for example daily charging; disruptive lights/noises; or simply not looking stylish. With a minimalist design and an array of smart functions, they allow busy people on the go to stay connected both discreetly and in style. Users can track their sleep and activity anywhere via the NOERDEN App and adjust their fitness goals whenever needed to fit better with their pace and lifestyle.
Yes. After setting your hybrid watch for the first time, you just need to wear the watch to track your sleep & activity. Alarms, notifications and other features can easily be controlled from within the App. To check your activity, simply open the NOERDEN App on your smartphone, turn on your Bluetooth, and the watch will connect and sync within a few seconds.
1. If you press the watch button once: - If the watch indicator flashes continuously for a few seconds, it means that your watch is connected to your smartphone. - 6 or 7 fast flashes means that your watch's Bluetooth wireless connectivity is turned on, but it's not connected to your smartphone. - 5 fast flashes means that your watch's battery is low (for LIFE2, MATE2) - If the indicator light does not flash, it means that your watch's Bluetooth wireless connectivity is turned off. With this status, the hands of the watch work and the watch will display the time. - If the indicator light flashes 4 times, it means that your watch is off. With this status, the hands of the watch do not move, so the watch will not display the time. 2. If you press and hold the watch button for 3 or 4 seconds: - For LIFE2/LIFE2+/MATE2/MATE2+/MATE2/MATE2+: > If the indicator light flashes red 2 times quickly. This indicates that your watch is on and Bluetooth wireless connectivity is enabled. 3. If you press the watch button while holding it down for about 6 seconds (for LIFE2/LIFE2+/MATE2/MATE2+ watch models only): - If the watch indicator flashes red 1 time, it means that you have turned off your watch and are doing a factory reset. With this status, the hands of the watch do not move, so the watch will not display the time.
To check if your watch is connected to your phone, press the watch button once. If your watch is connected to your phone, it will light up green for a few seconds. If the watch is not connected, it will flash red several times quickly. Please press the watch button again: - If the indicator light flashes once for a long time, it means that your watch is connected to your smartphone. - If the indicator light flashes 6 or 7 times quickly, it means that the Bluetooth wireless connectivity of your watch is activated, but the watch is not connected to your smartphone. - If the indicator light does not flash, it means that your watch's Bluetooth wireless connectivity is turned off and your watch is not connected to your smartphone. You can also check your watch's connection using the NOERDEN App. If your watch is not connected, a "reconnect" button will show on the Device page. To reconnect it, click on the "Reconnect" button and press the button of your watch once. Your watch is now connected again.
To unpair your watch from your iPhone: 1. Go to your smartphone's settings. 2. Click on "Bluetooth". 3. Click on the "i" icon on the right of the NOERDEN watch name in your phone's Bluetooth settings. 4. Click on "forget this device". Your NOERDEN watch is no longer paired with your iPhone.
To unpair your watch from your smartphone: 1. Go to the settings of your smartphone. 2. Click on "Bluetooth". 3. Click on the "i" icon on the right of the NOERDEN watch name in your phone's Bluetooth settings. 4. Click on "forget this device". Your NOERDEN watch is no longer paired with your Smartphone.
You may want to do a factory reset: Say for instance, if you give the watch to another person or if you are experiencing some technical sync issues. Then you may want to erase the watch's data with a factory reset. The factory reset allows you to erase all data that has been recorded on the watch. If you do not remove your watch from your App, after a factory reset your watch can be connected to your App again without having to perform a new installation. How to perform a factory reset: - Make sure your watch is on. > For LIFE2/LIFE2+/MATE2/MATE2+/MATE2/MATE2+watch models: - Hold down the watch button for 6 seconds, the indicator light on the front of your watch will blink red 1 time. This indicates that your watch is off. - To restart your watch, press and hold the watch button for 3 seconds. The indicator light on the front of your watch will flash red 2 times quickly. This indicates that your watch is on and Bluetooth wireless connectivity is enabled. The factory reset is complete and the data stored in your watch has been erased.
Silicone & Leather Straps 1. Get your new strap ready for assembly. 2. Insert one side of the spring bar into the lug end. 3. Push the other side of the quick release spring bar into the opposite lug end. 4. Release the spring bar, your new strap is successfully installed. Nato Straps 1. Insert the springs bars into the lug ends on both sides of the watch frame. 2.Insert the longer end of the strap in between the spring bar and the watch frame. 3.Pull the long side of the strap through the other spring bar. Then take the side of the strap with sizing holes and insert it into the metal buckle and pull it through. 4.The new strap is successfully installed. Milanese Straps Spring Bar A 1. Insert the quick release pin into the first spring bar. 2. Insert one end of the spring bar into the right lug of the watch. 3.Press the pin and release to secure into the left lug. Spring Bar B 1.Insert the quick release pin into the second spring bar. 2.Insert one end of the spring bar into the right lug of the watch. 3.Press the pin and release to secure into the left lug. 4.Insert the end of bracelet A under spring bar B, and pull to adjust to wrist size.
Yes, the width of the bracelets you use must be 20 mm
The minimum recommended age for product use is 4 years old. However, the minimum age by law to create a user account is 15 years old. In any case, monitor children while they use NOERDEN products.
We give a lot of importance to the quality of the materials used in our watches. However, prolonged contact may contribute to skin irritations or allergies in some users. If you notice any signs of skin redness, swelling, itchiness, or other skin irritations, please discontinue wearing the device. Continued use, even after symptoms subside, may result in renewed or increased irritation. If symptoms persist, consult your doctor.
Your NOERDEN watch can record and store up to a month of data.
To decrease or save the battery consumption of your watch, you can temporarily disable Bluetooth. To do so, please follow these steps: 1. Open the NOERDEN App and go to the "Device" page. 2. Click on your watch model, then "Power saving mode". 3. Click on "Yes" to confirm. The watch has a data storage capacity of up to 30 days. Thus, you will not lose your data for up to a month while Bluetooth is disabled. To turn Bluetooth back on and synchonize your watch's data with the App, please follow these steps: 1. Open the NOERDEN App and go to the "Device" page. 2. Click on "Reconnect" on your watch model. 3. Press your watch button once. Your watch is now connected again.
In order to avoid water damage, we recommend that you let a professional replace the battery, as the operation requires professional equipment and technique.
We strongly recommend you to use the following battery brands: Panasonic, Maxwell and Renata.
All our watches are packaged in OFF mode and therefore need to be turned ON when you use them for the first time. To turn your watch on, press the watch button: > for 3 seconds if you have a LIFE, LIFE+, MATE or MATE+ watch. > for 1 second if you have a LIFE2, LIFE2+ or MATE2/MATE2+, watch. A flashing light will indicate that the watch is on.
1. Make sure that your phone's Bluetooth is on and bring your watch close to your smartphone. 2. Open the NOERDEN App and click on the button "Devices" in the middle of your screen. 3. Click on the "+" icon at the top right. 4. Select the model of the watch you want to add. 5. Turn on your watch by holding down the button > for 3 seconds if you have a LIFE, LIFE+, MATE or MATE+ watch. > for 1 second if you have a LIFE2, LIFE2+, MATE2 or MATE2+ watch. A flashing light and a vibration will indicate that the watch is on. 6. The watch appears in the list of nearby devices, click on the model of your watch. 7. The indicator light flashes red and green. 8. If the "Pair" command on your phone appears, click on "PAIR". 9. Pick your watch's color and click "NEXT". 10. Name your watch and click "Save". Your watch is now connected and ready to use. To set up the time, please refer to the question "How to set or calibrate your watch's time?".
1. Open the NOERDEN App. 2. Click on the button "Devices" in the middle of your screen. 3. Click on "Smart Time Calibration" and follow the instructions. 4. Click on "OK". Your watch will calibrate to the correct time based on your phone. IMPORTANT Please make sure to enter the time displayed by the hands of your watch and not the actual time.
1. Open the NOERDEN App. 2. Go to the "Profile" page and click on "..." at the top right. 3. Click on "My goals" and select one of the categories. 4. Adjust to your desired goal(s) and click on "Save". Note: You can also edit your goals directly on the homepage by long pressing one of the categories.
Every time you open the NOERDEN App, your watch will connect automatically with the App via Bluetooth. The data synchronization process will then begin. After a few seconds your data will be fully synchronized. For LIFE/LIFE+/MATE/MATE+/CITY watch models: You can synchronize your data manually by sliding your finger down at the top of any App page and releasing it when the "Release to Refresh" command appears. If synchronization does not occur immediately, there may be insufficient data to transfer or your phone may need more time to sync. Wait a few seconds and try again.
1. Open the NOERDEN App. 2. Click on the button "Devices" in the middle of your screen. 3. Click on "..." next to your watch. 4. Click on "Power saving mode" to disconnect the Bluetooth connectivity of your device (sleep mode). To turn the Bluetooth on again, press your watch's button once.
No. Your watch can only be associated with one account at a time.
The NOERDEN App displays data from the device currently connected to the App. If no device is connected to the App, it will display the data provided by the device that was last connected. To see which device is currently connected to the NOERDEN App: 1. Open the NOERDEN App. 2. On the "Device" page, you can see which device is connected to the Application.
No. Your data will not be lost.
Before giving your watch to another user, you must first follow the steps below. 1. Remove the watch from your App: > Open the NOERDEN App. > On the "Device" page, click on "..." next to the image of the watch you wish to remove. > Then press the "Delete" button. 2. If you have an iPhone, you have to 'forget' your watch from your iPhone: - Go to the settings of your device. - Click on "Bluetooth". - Click on the "i" button to the right of the model of your watch (NOERDEN-XX). - Click on "forget this device". Your watch is out of your iPhone. 3. Make a factory reset to erase your personal data stored in your watch: 3.1 Make sure your watch is on. > For LIFE2/LIFE2+/MATE2/MATE2+ watch models: - Hold down the watch button for 6 seconds, the indicator light on the front of your watch will blink red 1 time. This indicates that your watch is off. - To restart your watch, press and hold the watch button for 3 seconds. The indicator light on the front of your watch will flash red 2 times quickly. This indicates that your watch is on and Bluetooth wireless connectivity is enabled. > For LIFE/LIFE+/MATE/MATE+/CITY watch models: - Hold down the watch button for 8 seconds, the indicator light on the front of your watch will blink slowly 7 times. This indicates that your watch is off. 3.2 To restart your watch, press and hold the watch button for 3 seconds. The indicator light on the front of your watch will flash 6 times quickly. This indicates that your watch is on and Bluetooth wireless connectivity is enabled. 3.3 The factory reset is complete and the data stored in your watch has been erased.
1. Open the NOERDEN App. 2. Go to the "Device" page and click on "Smart Notifications". 3. Here you can enable or disable different notifications: > Incoming calls > Text messages > Social media > Alarms > The "Do not disturb" function.
> Automatic global time synchronization > Activity tracking - Steps, Running, Cycling > Sleep analysis > Camera remote control > Vibration notifications & call rejection > Find my phone > Do not disturb > Silent alarm > Music control > Workout with bim Fitness app
Thanks to the automatic synchronization of the time, if you travel and change your time zone, your watch will be set automatically. When your smartphone changes timezone, a command appears in the NOERDEN App telling you that you have changed your time zone. Click "OK" and your watch will automatically go to time. Notes: > Make sure the time of your smartphone is well synchronized with the new time zone. > Make sure your watch is well connected to your NOERDEN App. If your watch is not at the desired time please refer to the question "How to set or calibrate your watch's time?".
1. Open the NOERDEN App. 2. On the homepage, click on the camera icon at the top right of the page. If your phone asks to access the camera and photo album, please confirm. 3. To take a picture, press the watch button or shake the watch. Pictures taken with your watch appear in your phone's photo album.
No. With the camera remote control you can only take pictures.
1. Open the NOERDEN App. 2. Go to the "Device" page and click on "Smart Notifications". 3. Click on "Alarm". 4. Choose an alarm time. > If you want to repeat this alarm, click on "Repeat" and select the desired days, then press "Save". Notes: > Your watch must be connected via Bluetooth to set up this function. > During the selected alarm time, your watch will vibrate for 8 seconds. > To stop the alarm, press the button once. The indicator light will flash once in red and your watch will vibrate once.
1. Open the NOERDEN App. 2. Go to the "Device" page and click on "Smart Notifications". 3. Click on "Do not disturb" to enable or disable the function. 4. Enter the start time and the end time. Notes: > Your watch must be connected via Bluetooth to enable this function. > In "Do not disturb" mode, all calls and notifications will be silent (except alarms).
**To use this function, your watch must be connected to your phone via Bluetooth, meaning within a 9 meter radius.** Press the watch button twice consecutively so your phone rings. Notes: > If your phone is on silent mode, it will vibrate. > For your phone to vibrate on silent mode, you need to enable "Vibrate on Silent" mode in your phone settings. > You will also receive a notification on your phone.
**Your watch must be connected via Bluetooth for this function and you must grant the NOERDEN App access to your music applications.** 1. Open the NOERDEN App. 2. Go to the "Device" page and click on "Music Control" to enable or disable the function. 3. You can control the music by tapping the glass screen of your watch. > Tap the glass screen twice to skip to the next song. > Tap the glass screen three times to replay a song. IMPORTANT This function is suitable with most smartphone models and music applications. However, some phone and application systems override the default settings so the result may vary
1. Open the NOERDEN App. 2. On the homepage, go to the Training section and select an activity: Run / Cycle 3. Press the start icon when you're ready and the end button when you're done. 4. Click on "Save" to record your activity. Notes: > If you are using this feature for the first time, please allow the App to access your location. > You will be able to consult the details of your activity at the end of your training, as well as the route covered. > You can browse your training history, by clicking on "..." at the top right of the "Training" section.
Solution 1 All NOERDEN watches are packaged in off mode. So when you use your NOERDEN watch for the first time and remove it from the packaging it will need to be turned on. To turn it on, press and hold the watch button for 3 or 4 seconds until the indicator light on the front of the watch flashes 6 or 7 times quickly. Solution 2 Your watch battery may be low. In this case, it is recommended that you refer to a professional to change the battery. Note: The battery lasts an average of up to 6 months, but this may change in some cases as all batteries have a shelf life. Solution 3 Press the button of your watch once, look at the face of the watch and check the indicator light at the NOERDEN logo on the front of the watch (at 12 o'clock). - If the indicator flashes 6 or 7 times fast, it means that your watch is working but it is not connected to your smartphone. - If the indicator flashes once a long time, it means that your watch is working and is connected to your smartphone. - If the indicator flashes 4 times slowly, it means that your watch is entering factory reset mode. Press and hold the watch button again for about 3 seconds until it flashes. Your watch is working. - If the indicator light is not flashing, press and hold the watch button until the indicator flashes. - If the indicator flashes 6 or 7 times fast, it means that your watch is working but it is not connected to your smartphone. - If the indicator light is flashing slowly, it means that your watch is entering factory reset mode. Press and hold the watch button again for about 3 seconds until it flashes.
Solution 1 1. Make sure your smartphone's Bluetooth connectivity is enabled. 2. Make sure your watch's Bluetooth connectivity is turned on. > Open the NOERDEN App and go to the "Device" page. > Click on "Reconnect" on your watch model. > Press the button of your watch once. > Your watch is now connected again. Solution 2 1. Position the watch near your smartphone. 2. Disable and then turn on your smartphone's Bluetooth connectivity. 3. Try again. Solution 3 Make a factory reset of your watch. 1. Make sure your watch is on. 2. Hold down the watch button for 6 seconds, the indicator light on the front of your watch will blink red 1 time. This indicates that your watch is off. - To restart your watch, press and hold the watch button for 3 seconds. The indicator light on the front of your watch will flash red 2 times quickly. This indicates that your watch is on and Bluetooth wireless connectivity is enabled. 3. The factory reset is complete and the data stored in your watch has been erased. 4. Position the watch near your smartphone. 5. Try again. Solution 4 Your watch battery may be low. In this case, it is recommended that you refer to a professional to change the battery.
Solution 1
If your watch has been used by another person, make sure that the watch has been removed from the previous NOERDEN App account.
To do so, the previous user of the watch should:
> Open the NOERDEN App.
> On the "Device" page click on "..." by the picture of the watch.
> Click on the "Delete" button.
=> If a reference code is provided, please contact our Customer Service at service@noerden.fr and mention the code in your email.
** ONLY IF the watch was previously connected to an iPhone**
> Go to the settings of the phone.
> Click on "Bluetooth".
> Click on the "i" button on the right of the model of the watch (NOERDEN-XX).
> Click on "forget this device". Your watch is out of this iPhone.
Solution 2
1. Position the watch near your smartphone.
2. Disable and then turn on your smartphone's Bluetooth connectivity.
3. Try again.
Press and hold the watch button for 3 seconds. The indicator light on the front of your watch will flash red 2 times quickly. This indicates that your watch is on and Bluetooth wireless connectivity is enabled.
1. Open the NOERDEN App. 2. Go to the "Device" page and click on your watch. 3. Click on "Smart Time Calibration" and follow the instructions. 4. Click on "OK". Your watch will calibrate to the correct time based on your phone. IMPORTANT Please make sure to enter the time displayed by the hands of your watch and not the actual time.
Solution 1 1. Make sure your smartphone's Bluetooth connectivity is enabled. 2. Make sure your watch's Bluetooth connectivity is turned on. > Open the NOERDEN App and go to the "Device" page. > Click on "Reconnect" on your watch model. > Press the button of your watch once. > Your watch is now connected again. Solution 2 Your watch battery may be low. In this case it is recommended that you refer to a professional to change the battery
Solution 1 1. Position the watch near your smartphone. 2. Disable and then turn on your phone's Bluetooth connectivity. 3. Try again. Solution 2 1. Open the NOERDEN App. 2. Go to the "Device" page. 3. Click the "Reconnect" button on your watch model. Solution 3 1. Remove the watch from the NOERDEN App - Open the NOERDEN App. - Go to the "Device" page. - Click on the 3 "..." by the watch model you wish to remove. - Then, press the "Delete" button that appears. 2. [Only if you have an iPhone, otherwise proceed to the next step] Please remove the watch from your iPhone - Go to the settings of your phone. - Click on Bluetooth. - Click on the "i" button to the right of the model of your watch (NOERDEN-XX). - Click on "forget this device". Your watch is now removed from your iPhone. 3. Open the NOERDEN App and add your watch again following the instructions below: - Go to the "Device" page. - Click on the "+" button at the top right. - Select the device you wish to add and follow the instructions of the Application. Solution 4 Make a factory reset of your watch. 1. To make a factory reset. - Make sure your watch is on. - Hold down the watch button for 6 seconds, the indicator light on the front of your watch will blink red 1 time. This indicates that your watch is off. - To restart your watch, press and hold the watch button for 3 seconds. The indicator light on the front of your watch will flash red 2 times quickly. This indicates that your watch is on and Bluetooth wireless connectivity is enabled. The factory reset is complete and the data stored in your watch has been erased. 2. Position the watch near your smartphone. 3. Try again.
Solution 1 If synchronization does not happen immediately, do not panic. There may not be enough data to transfer or your phone may need more time. Wait a little while and try again. Solution 2 Go to the "Device" page in the App to make sure your watch is connected. Solution 3 For LIFE2/LIFE2+/MATE2/MATE2+ watch models only. Make a factory reset of your watch. 1. To make a factory reset. - Make sure your watch is on. - Hold down the watch button for 6 seconds, the indicator light on the front of your watch will blink red 1 time. This indicates that your watch is off. - To restart your watch, press and hold the watch button for 3 seconds. The indicator light on the front of your watch will flash red 2 times quickly. This indicates that your watch is on and Bluetooth wireless connectivity is enabled. The factory reset is complete and the data stored in your watch has been erased. 2. Position the watch near your smartphone. 3. Try again.
To solve this problem make a "factory reset" of your watch by following the indications below: Make sure your watch is on. Hold down the watch button for 8 seconds, the indicator light on the front of your watch will blink slowly 7 times. This indicates that your watch is off. To restart your watch, press and hold the watch button for 3 seconds. The indicator light on the front of your watch will flash 6 times quickly. This indicates that your watch is on and Bluetooth wireless connectivity is enabled. The factory reset is complete and the data stored in your watch has been erased.
Make sure you have synced your watch with the NOERDEN App. We strive to improve data analysis. If they seem wrong, you can tell us by contacting us. NOERDEN devices are not professional nor medical devices.
Solution 1 Make sure your watch is connected to the NOERDEN App. Solution 2 Make sure you have allowed the watch access to the camera of your smartphone. For that, please follow these steps: 1. Go to the settings of your smartphone. 2. In the list of Applications, click on the NOERDEN Application. 3. Make sure the camera access is enabled.
NOERDEN watches are 5ATM water resistant.
For example, you can take a shower with your watch, swim on the surface of the water, but it is not recommended that you dive deep.
Yes, you can clean your watch with water. However, make sure that the water resistance case has not been affected when changing the battery.
We carry out many shock and drop tests during our manufacturing process. NOERDEN watches are of strong quality, they are solid and can withstand minor shocks. However, they are not resistant to shocks of great magnitude and we advise refraining from shocks and drops outside of normal watch use.
A smart body scale measures not only your weight, but also other body composition metrics, such as Body Fat, Bone Mass and Hydration. These biometrics can be tracked and synchronized with a mobile application or a web-based interface. Knowing your body composition can assist you towards a healthy lifestyle.
Our customers aspire to or have an active healthy lifestyle. We wanted to create a smart body scale to help them better assess how healthy their lifestyle is and achieve their health and fitness goals by having a detailed analysis of their body composition. Our smart body scales are one-stop health tracking scales. Depending on the body scale model, you can choose between a Wi-Fi or Bluetooth connection to track your biometrics and body composition anytime via the NOERDEN App. It will give you a better indication of your physical condition than your weight alone!
The minimum age by law to create a user account is 15 years old. In any case, monitor children while they use NOERDEN products: - Children between 0 and 9 years old can only refer to their weight and BMI data. - Teenagers between 10 and 17 years old can also refer to their body fat data. - Teenagers under the age of 18 grow rapidly, so the other data should be used as reference only. This scale should not be used to diagnose or treat any medical condition. Consult your primary care physician before making changes to your diet, exercise plans, or physical activities. All measurement data should be used as a reference and is not a substitute for medical advice from a licensed healthcare professional. IMPORTANT - Pregnant women, patients undergoing artificial dialysis treatment, patients with edema symptoms and people over the age of 80 years old usually have different body fat rates than others, so it is not recommended for them to use the device. - Do not use if you have a pacemaker, artificial lung, a wearable ECG monitor, or any other implanted medical devices. - If you practice a sport intensively (8 hours or more per week) and have a resting heart rate below 60 bpm, you would need a device with an athlete mode as these body types require a different algorithm to calculate their body composition. - In doubt, ask your doctor to confirm if this body scale is suitable for you.
Yes, you can turn on the Athlete mode directly in the app.
NOERDEN Smart Body Scales use BIA (Bioelectrical Impedance Analysis) technology. When you stand on the body scale, a painless low-level alternating electrical current will travel through your body. Our body scales can measure your body composition depending on the resistance of the current as it passes through the body . The NOERDEN App combines these results with the 4-component (4C) model to define your body composition.
The device uses BIA (Bioelectrical Impedance Analysis) technology. When you stand on the body scale, a painless low-level alternating electrical current will travel through your body. It is safe for most people except: - pregnant women, - patients undergoing artificial dialysis treatment, - patients with edema symptoms, - people having a pacemaker, artificial lung, a wearable ECG monitor, or any other implanted medical devices. - people over the age of 80 years old. IMPORTANT In doubt, please ask your doctor to confirm if this body scale is suitable for you.
Yes. After setting your body scale for the first time, you can make a measurement very simply: - With the Bluetooth connection (MINIMI or SENSORI), you need to open the NOERDEN App, step with bare feet on the scale and click on "Start Body Analysis" in the App. Once the body analysis is done, your body composition will appear on your App. - With the Wi-Fi connection (SENSORI), you only need to step with bare feet on the scale. Once the body analysis is done, the data will be automatically sent to your App.
MINIMI is a Smart Body Scale with Bluetooth connection. It features smart functions and analyzes your body composition through 9 detailed biometrics (Weight, BMI, BMR, Body Fat, Lean Body Mass, Hydration, Visceral Fat, Bone Mass and Metabolic Age). It has been created in order to help people understand their body better and achieve their health and fitness goals.
> Body Composition Measurement and Analysis > 9 Biometrics: Weight, Body Fat, Lean Body Mass, Hydration, Visceral Fat, Bone Mass, BMI, BMR, Metabolic Age > Unlimited Users
Place your smartphone close to the body scale. 1. Make sure that your phone's Bluetooth is on. 2. Open the NOERDEN App and go to the "Device" page. 3. Click on the "+" icon at the top right. 4. Select the model of the body scale you want to add. 5. The body scale now appears on the list of nearby devices, please select the correct model. 6. Give your body scale a cool name.
> Open the NOERDEN App. > Step on the body scale without shoes or socks and make sure that your bare feet are touching all 4 sensors. > On the Homepage of the App, in the"Body Composition" section, click on the "Start Body Analysis" button. > Once the measurement is done, your body composition will appear on your App.
> You can check your last body composition measurement in the 'Body Composition' section on the homepage of the App. > Then click anywhere on this recap to access the detailed page with your trends and history. Once there, you can check your trends by week, month and year. > If you want to check specific days, you can click on the graph icon at the top right of the page where all your history is displayed. Note: Only the most recent measurement will show on the homepage.
On the 'Device' page, click on ''Body Analysis Reminder'' next to your body scale to set your remiders.
> Open the NOERDEN App. > On the Homepage, the most recent measurement will be displayed in the"Body Composition" section. Click anywhere on this section to be redirected to a page with your body analysis and trend over time. > Click on any of the biometrics to learn more about what they are and how to improve them.
MINIMI is compatible with smartphones with the following operating systems:
> iOS 11.0 or above;
> Android 6.0 or above.
Clean the scale with a damp and dry cloth and avoid getting water or any other liquid inside the scale. Do not use hot water, volatile oil or abrasive cleaning agents to clean the scale.
No, MINIMI is not waterproof. Do not store or operate in wet environments and make sure it remains dry as water could damage it.
The batteries should be replaced when the ‘Lo’ symbol appears on the body scale’s display screen.
The batteries will last 3 to 6 months on average depending on usage.
Weight Range: 5-150kg/11-330lb
There is no need to turn on MINIMI. It will turn on automatically once you step on the scale. Then it switches to sleep mode by itself after your measurement, once the data transfer is done.
There is no need to turn off MINIMI as it is designed to switch to sleep mode by itself with nearly no battery consumption. For your next measurement it will turn on automatically once you step on the scale.
Yes, they are listed in the Safety Statement provided in the packaging.
Also, please note that BIA technology is safe for most people except:
– pregnant women,
– patients undergoing artificial dialysis treatment,
– patients with edema symptoms,
– people having a pacemaker, artificial lung, a wearable ECG monitor, or any other implanted medical devices.
– people over the age of 80 years old usually have different body fat rates than others, so it is not recommended for them to use the device.
IMPORTANT
In doubt, please ask your doctor to confirm if this body scale is suitable for you.
Lean Body Mass Accuracy: 10g/0.022lb
Bone Mass, Body Fat, Visceral Fat, Hydration Accuracy: within 0.1%
BMI, BMR and Metabolic Age are determined based on the calculations of the other data points
Weight Accuracy: data is rounded-off by 100g/0.22lb.
Bio-impedance technology (BIA) cannot measure muscle mass, instead it is estimated by some calculations based on different metrics. After numerous tests, we realized that the results were biased because the organs were included. We have decided to use Lean Body Mass (LBM) as it is a more accurate calculation (LBM = weight – body fat) since BIA body scales are primarly designed to measure body fat. To track your muscle mass, watch your Lean Body Mass progression as it is composed of everything that is not fat in your body: bones, skin, organs and muscles. From this list, only your muscle mass is likely to change. If you want to gain muscle mass, watch for the LBM curve to go up.
On the homepage of the NOERDEN App, click on the ‘Body Composition’ section to access the detailed page. Then click on the graph icon at the top right of the page to access your ‘History’. Swipe left on the measurement you want to delete to remove it.
No, your data is stored in your personal account. This means that you will view your previous measurements when you add the body scale again or another NOERDEN body scale.
Note: Before you remove your device, please make sure that your phone is connected to a network, either cellular or Wi-Fi.
You can check the status on the scale. If the Bluetooth icon lights up and keeps steady, it means that the Bluetooth is well connected.
Please make sure the batteries are properly inserted, the film covering the display has been removed and the batteries are not dead or low.
The batteries are low, please replace them.
Body composition changes constantly and may slightly differ during different times. Make sure that you take measurements under the same conditions for accurate results (same place, same time).
Also, please remember to place the scale on a hard, flat surface.
Reset the scale by removing and replacing the batteries. Please don’t step on the scale until the screen displays “0.0”.
Make sure the parameters you set in the App (kg, lb) are correct and that your feet are properly touching all 4 sensor pads.
The scale is based on the principle of BIA (Bioelectrical Impedance Analysis). If the user’s physical condition changes (such as through sickness, sweating, overeating) the measurements will differ accordingly.
SENSORI is a Wi-Fi Smart Body Scale, that also has a Bluetooth connection. It features smart functions such as user auto-recognition to track your heart rate and analyze your body composition through 10 detailed biometrics (Weight, BMI, BMR, Body Fat, Lean Body Mass, Hydration, Visceral Fat, Bone Mass, Metabolic Age and Heart Rate). It has been created in order to help people understand their body better and achieve their health and fitness goals.
- Body Composition Measurement with 10 Biometrics: Weight, Body Fat, Lean Body Mass, Hydration, Visceral Fat, Bone Mass, BMI, BMR, Metabolic Age, Heart Rate
- Body Analysis
- User Auto-recognition
Step 1: Download the NOERDEN App To download the App, search NOERDEN in the App Store or on Google Play and follow the instructions.
Step 2: Connect your device Place your smartphone close to the body scale. Insert the supplied batteries into your body scale and turn your phone’s Bluetooth ON. Then go to the ‘Device’ page in the NOERDEN App to add SENSORI and follow the instructions to set up either the Bluetooth or the Wi-Fi connection for the data transfer.
While adding the scale to the NOERDEN App, you simply need to follow the instructions in the App to set up either the Bluetooth or the Wi-Fi connection. For Bluetooth connection, you need to turn your phone’s Bluetooth ON before the set up. For the Wi-Fi connection, you will be asked to select your Wi-Fi network and enter the corresponding password.
This is purely up to you.
With the Bluetooth connection, you will need to have your phone to manually start a body composition analysis.
With the Wi-Fi connection, you can enjoy all of SENSORI’s convenient features, allowing a seamless user experience for the whole household. Here is how: after the first set up, each member will only need to step on the scale to make his/her measurement and the body composition and heart rate will be automatically sent to his/her NOERDEN App via Wi-Fi, thanks to the user auto-recognition function.
With the Wi-Fi connection, you would need to simply step on the scale with bare feet. Once the measurement is done, your body composition and heart rate will be sent automatically to your App.
With the Bluetooth connection, you would need to open the NOERDEN App, step on the scale with bare feet and click on “Start Body Analysis” in the App. Once the measurement is done, your body composition will appear on your App.
Some data will also be displayed on the scale’s digital screen during the data transfer: weight, heart rate, body fat and BMI.
You can check your last body composition measurements in the ‘Body Composition’ section on the homepage of the App.
You can click anywhere on this page to access the detailed page with your trends and history, . Once there, you can learn more on each biometric by clicking on them: definition, calculation method and how to improve it.
You can check your last body composition measurement in the ‘Body Composition’ section on the homepage of the App.
Then click anywhere on this recap to access the detailed page with your trends and history.
Once there, you can check your trends by week, month and year. If you want to check specific days, you can click on the graph icon at the top right of the page where all your history is displayed.
Note: Only the most recent measurement will show on the homepage.
This will depend on the connection you picked.
Yes, if you chose the Bluetooth connection as you will need to step on the scale and manually start the body composition analysis on the NOERDEN App.
No, if you chose the Wi-Fi connection as after the first set up, each member of your household will only need to step on the scale to make his/her measurement, body composition and heart rate will be automatically sent to his/her App via Wi-Fi, thanks to the user auto-recognition function.
On the ‘Device’ page, click on ‘Body Analysis Reminder’ next to your body scale to set your reminders.
SENSORI is compatible with smartphones with the following operating systems:
- iOS 11.0 or above;
- Android 6.0 or above.
SENSORI requires a 2.4 GHz Wi-Fi network.
Clean the scale with a damp and dry cloth and avoid getting water or any other liquid inside the scale. Do not use hot water, volatile oil or abrasive cleaning agents to clean the scale.
No, SENSORI is not waterproof. Do not store or operate in wet environments and make sure it remains dry as water could damage it.
The batteries should be replaced when the ‘Lo’ symbol appears on the body scale’s display screen.
The batteries will last 3 to 6 months on average depending on usage.
Weight Range: 0.2-180kg/0.4-397lb
There is no need. It will turn on automatically once you step on the scale. It switches to sleep mode by itself after your measurement, once the data transfer is done.
There is no need to turn off SENSORI as it is designed to switch automatically to sleep mode, with nearly no battery consumption.
For the next measurement, users will only need to step on the scale with bare feet to activate it.
Yes, they are listed in the Safety Statement provided in the packaging.
Also, please note that BIA technology is safe for most people except:
– pregnant women,
– patients undergoing artificial dialysis treatment,
– patients with edema symptoms,
– people having a pacemaker, artificial lung, a wearable ECG monitor, or any other implanted medical devices.
– people over the age of 80 years old usually have different body fat rates than others, so it is not recommended for them to use the device.
IMPORTANT
In doubt, please ask your doctor to confirm if this body scale is suitable for you.
Lean Body Mass Accuracy: 10g/0.022lb
Bone Mass, Body Fat, Visceral Fat, Hydration Accuracy: within 0.1%
BMI, BMR and Metabolic Age are determined based on the calculations of the other data points
Weight Accuracy: data is rounded-off by 50g/0.11lb (below 100kg/220lb) and by 100g/0.22lb (above 100kg/220lb)
Bio-impedance technology (BIA) cannot measure muscle mass, instead it is estimated by some calculations based on different metrics. After numerous tests, we realized that the results were biased because the organs were included. We have decided to use Lean Body Mass (LBM) as it is a more accurate calculation (LBM = weight – body fat) since BIA body scales are primarly designed to measure body fat.
To track your muscle mass, watch your Lean Body Mass progression as it is composed of everything that is not fat in your body: bones, skin, organs and muscles. From this list, only your muscle mass is likely to change. If you want to gain muscle mass, watch for the LBM curve to go up.
On the homepage of the NOERDEN App, click on the ‘Body Composition’ section to access the detailed page. Then click on the graph icon at the top right of the page to access your ‘History’. Swipe left on the measurement you want to delete to remove it.
No, your data is stored in your personal account. This means that you will view your previous measurements when you add the body scale again or another NOERDEN body scale.
Note: Before you remove your device, please make sure that your phone is connected to a network, either cellular or Wi-Fi.
You can check the status on the scale. If the Bluetooth icon lights up and keeps steady, it means that the Bluetooth is well connected.
You can check the status on the scale.
If the Wi-Fi icon lights up and keeps steady, it means that the Wi-Fi is well connected.
If it blinks, it means that the scale cannot connect to your Wi-Fi network. It may happen when the Wi-Fi connection is not stable for one of these reasons.
> the device’s Wi-Fi network changed. If so, you need to set it up again.
> the Wi-Fi network is disabled. If so, it will automatically reconnect once enabled again.
Once this issue is solved, make a new measurement.
Solution 1
Make sure the battery level of SENSORI is not too low and change the batteries if needed.
Solution 2
It can happen when the Wi-Fi connection is not stable. Please make sure the scale is in a room that has a stable network connection.
Solution 3
It might be one of the following situations:
– the device’s Wi-Fi network changed. If so, you need to set it up again.
– the Wi-Fi network is disabled. If so, it will automatically reconnect once enabled again.
In any case, once this issue is solved, make a new measurement.
It it happens, please make a new measurement. If the issue persists, please refer to “My data was not transferred to my App. What should I do?”.
Check if the batteries are properly installed.
The batteries are low and need to be replaced.
1. Make sure to have your smartphone close to the scale.
2. Depending on the connection you picked, either turn on your phone’s Bluetooth or make sure the scale is within the Wi-Fi range.
3. Make sure your smartphone’s operating system is running on iOS 11.0 or above, or Android 6.0 or above.
4. For Android users, please accept the system authorizations requested in the NOERDEN App.
4. Download and open the latest version of the NOERDEN App.
1. Step on the scale with dry, bare feet.
2. Make sure your phone’s Bluetooth or home’s Wi-Fi is turned on.
3. Enter your correct personal information in your profile when creating your NOERDEN account.
The batteries should be replaced when the ‘Lo’ symbol appears on the body scale’s display screen.
It means that the scale is overloaded. SENSORI’s weight range is 0.2-180kg/0.4-397lb.
The data transfer has failed.
Please reconnect your body scale to the NOERDEN App.
An error occurred during the Wi-Fi configuration. Please configure it again.
This can happen when two SENSORI users in the same household have very similar weights.The App then asks a confirmation.
Make sure the personal information entered in your profile (when creating your NOERDEN App account) is correct .
Make sure your feet are well positioned, and not too close to the edges of the scale.
Make sure not to move during the measurement.
Please use the scale on a flat, hard surface.
During measurement, make sure the soles of your feet are clean. If there are dirt on your soles or you are wearing socks, you will not be able to get accurate data such as body fat.
Make sure you always weigh yourself around the same time to ensure the consistency of the data.
The resting heart rate measured by this device shall be conducted in a calm state. It is recommended to measure while the body is fully relaxed.
Body composition changes constantly and may slightly differ during different times. Make sure that you take measurements under the same conditions for accurate results. Also, please remember to place the scale on a hard, flat surface.
The scale is based on the principle of BIA (Bioelectrical Impedance Analysis). If the user’s physical condition changes (such as through sickness, sweating, overeating) the measurements will differ accordingly.
- If you have an iPhone, go on the Apple Store and type NOERDEN into the search bar. Select and download the NOERDEN App. - If you have an Android smartphone, you can download the NOERDEN App the same way with the Google Play store. You can also click on the links below to download the App.
1. Open the NOERDEN App. 2. Click on "Create an account". 3. Enter your name and your email address. 4. Follow the instructions in the App until your account is created
1. Open the NOERDEN App. 2. Click on "Profile" on the bottom tab. 3. Click on "My Information". - To choose or change your background photo, click on the wallpaper and select a photo. - To choose or change your profile picture, click on the camera icon and select a photo. - You can edit your information by clicking on the section you wish to update. 4. Then click "Ok" or "Choose" to save your changes.
1. Open the NOERDEN App. 2. Click on the "Profile" button on the bottom tab. 3. Click on "My information". 4. Click on "E-mail", type your password and the new e-mail address you want associated with your NOERDEN account and click on "NEXT". 5. You will receive an email from NOERDEN. In the email, click on the activation button. Your new email address has been associated with your NOERDEN account.
- If you know your current password: 1. In the NOERDEN App, click on "Profile" at the bottom. 2. Click on "..." in the top right corner, then "Settings". 3. Click on "Account settings", then "Change my password". 4. Type your current password, your new password, and click "SAVE". - If you have forgotten your password, follow the instructions in the following question.
- If you are connected to the NOERDEN App, first disconnect from the App by following the instructions below: - In the NOERDEN App, click on "Profile" on the bottom tab. - Click on "..." in the top right corner. - Then click on the "Log out" button at the bottom. - Now that you are disconnected from the NOERDEN App: - Open the NOERDEN App. - Type your email. - Click on "Forgot password?". - Enter the new password and press "next". - You will receive an email from NOERDEN. In the email click on the validation button to renew your password.
1. Open the NOERDEN App. 2. Click on "Device" on the bottom tab. 3. Click on the "+" icon at the top right. 4. Select the device you want to add and follow the App directions. You can install multiple devices on the same App.
1. Open the NOERDEN App. 2. Click on "Device" on the bottom tab. 3. Click on "..." below the image of the device you wish to remove. 4. Then press the delete button.
1. Open either the Apple Store (iOS) or Google Play Store (Android) 2. Tap the Updates icon and search for the NOERDEN App in the list of App available updates 3. If the NOERDEN App has an update it will be displayed as an option. If so, tap “OPEN” to proceed.
Yes. You can combine several NOERDEN devices with the NOERDEN App.
No. Only NOERDEN devices may be associated with the NOERDEN App.
The NOERDEN App adapts to the language you use on your smartphone. For example, if the language you have chosen for your smartphone is French, then the NOERDEN App will be in French. The NOERDEN App is currently available in French, English, Spanish, German, Italian, Japanese, Mandarin, Cantonese, Korean, Malay, Russian, Dutch, Polish, Czech and Slovak.
Yes, you can use your connected NOERDEN devices and the NOERDEN App with an iPhone. Your iPhone must be at least an iPhone 6, and the iOS version must be at least 12.0.
Yes, you can use your connected NOERDEN devices and the NOERDEN App with an Android phone. The version of the OS must be at least 6.0.
Yes. This is one of the data used for performing the analysis provided by the NOERDEN App. You do not have to enter your exact date of birth. However, this may alter the results of some data.
Yes. This is one of the data used for performing the analysis provided by the NOERDEN App. You do not have to enter your exact height. However, this may alter the results of some data.
Yes. This is one of the data used for performing the analysis provided by the NOERDEN App. You do not have to fill in your exact weight. However, this may alter the results of some data.
Yes. Your data is stored on Amazon servers in France and benefits from Amazon's protection systems.
Your personal data is confidential. NOERDEN does not exploit your data. NOERDEN does not sell your data. NOERDEN does not transmit your data to other companies. Your personal data is only used to provide you with an analysis via the NOERDEN App.
Your data is stored on Amazon servers in France and benefits from Amazon's protection systems.
Your data is transferred from your connected device to your smartphone via Bluetooth communication, via the internet, then to the Amazon NOERDEN servers where they are stored.
Your personal data is displayed in the NOERDEN App. As an App user, you have the right to request your personal data at anytime. If you wish to request your personal data from NOERDEN please: 1. Open the NOERDEN App. 2. Click "Profile" on the bottom right. 3. Click "Settings", then "Personal Data". 4. Enter your account's email address and password. 5. Click on "Download personal data". An email will be sent to you with all your personal data.
1. Open the NOERDEN App. 2. Click the "Profile" button at the bottom. 3. Click on the "Settings" button 4. Click on "Delete my account" and confirm. Deleting your account will delete your personal data.
Disconnect the Wi-Fi from your phone, then open the NOERDEN App again.